How we helped John get his membership fees reimbursed as a business expense

We responded to our member’s request to help him put the case to his boss that his membership of the The Managers Helpful Hub is good for their business and therefore could be classed as a valid business expense.We did our duty and made John’s life easier We also thought it a good idea to […]

Dealing With Gossip In The Workplace

We have just released guidance into the membership area that explains how to handle gossip in the workplace.  Both as someone on the receiving end in general, and as a manager. Gossip can be exciting and interesting. Sometimes it’s even titillating. Some would argue its fun. And it’s toxic. If you put even 5 people in the same […]

Resources you likely never thought you’d benefit from – part 1…

This is a summary of the content added in recent months.  Not not even the list of discussions taking place! No. 1 tool to enhance performanceDealing with unwanted employee interruptionsHow to respond to a salary increase requestHow to get new recruits setting themselves up for successHow to deal with someone who smell is negatively impacting workDealing […]

How Something As Simple As Dust Sheets Can Equal Client Happiness

If your clients had a better experience of working with your company, then I believe everyone benefits. Your clients, your team and especially you if you are running the business and are responsible for results.My significant other rolls his eyes at me. I always spot ways in which business activities can be tweaked so clients […]

Want to Double your Employee Loyalty? Science Says Provide These 3 Things

This excellent article says that engaged employees can increase your revenues and profits over 200 percent. Not exactly sure where that figure comes from but in summary, here are a few of the highlights of what can be done to drive devotion.Humans make relationships harder than they need to be. At our very core, we crave […]

Business Awards Success (Again!) Woo Hoo

Fred Hood – Owner/MDMcNally & Thompson (Electrical Contractors) We were of course delighted that one of our clients, Fred from specialist electrical contractors, McNally & Thompson picked up the SME award at this month’s Constructing Excellence (North East) Awards.The company continues to go from strength to strength and we are delighted to help contribute to […]

Trust Me – One Size Does Not Fit All!

I make no apologies for the image used here – used rather creatively I think to highlight a point that one size does not fit all!I read a lot. Every week there is another book out promoting the latest idea (fad?) around leadership and management. Pimping the “we have THE ONE secret way to ensure […]

Your 4-Step Process to Being a Better Manager and Still Have a Life

First one in, last one out.

When you’re heading up a department or leading a team, your days might be all about the job. Working long hours may lead to good results for a project or the business. It could also encourage your staff to do the same, which may boost your office’s productivity. That’s all well and good, except you still have your personal life to lead, don’t you?

Leadership From A Dancing Guy. Learn, but don’t do drugs!

A novel way to approach leadership.Some people love this video and the narration from music and creativity entrepreneur Derek Sivers, seeing it as providing many leadership tips we could take on board.Other commentaries pull it apart as a shocking way to view leadership.It’s a good job we all don’t agree on everything, life would be […]

How Can You Tell If Employees Dislike Their Boss?

You may be the boss, director, senior manager, manager, team leader, supervisor – which ever role title you go by, but just because you have the title, that won’t be a guarantee that the people who make up your team look up to you as a leader that they can trust and stand behind.You may […]