This excellent article says that engaged employees can increase your revenues and profits over 200 percent. Not exactly sure where that figure comes from but in summary, here are a few of the highlights of what can be done to drive devotion.
Humans make relationships harder than they need to be. At our very core, we crave only three things (after food, shelter, and good Wi-Fi service):
- To feel safe. "I can take risks and not be demoralised or penalised."
- To feel like we belong. "These are my people. This is my tribe."
- To feel like we matter. "Is the work that I am doing meaningful to my organisation? Am I making a dent in the universe?"
That's it. These are the three things we need to declare complete devotion to another person, cause, or organisation.
This is common organisational behavior. Such employees are constantly in a "WII-FM" state of mind: What's In It For Me? They lack a fundamental feeling of safety.
Assessing your organisation's safety, belonging, and mattering
Organisations can have their employees complete this questionnaire to gain an understanding of how safe employees feel at work. Here are the true-or-false questions:
- It is safe to try new approaches, to innovate, to be vulnerable, to share my ideas at work.
- When I make a mistake, I am corrected with respect, and the desire to help me improve.
- I have the tools and resources necessary to perform my work to the best of my ability.
- I understand the expectations of me and my performance.
- I trust my team members and colleagues to support my and the company's success.
- I am motivated by, and find meaning in, the company's mission, vision, and values.
- I receive acknowledgement and appreciation at work.
- I have a career development path that the company supports.
- I feel I matter to the company. I am making a difference here.
- Would you refer your friends to work at your company?
More people every month show they require highly collaborative, highly meaningful work environments. People are not willing to stick around for a job that leaves them feeling empty.
Employee engagement is one of the most important strategic imperatives of any company.
According to research conducted by Inc. columnist Lolly Daskal:
- Highly engaged employees outperform their disengaged colleagues by 20 to 28 percent. (The Conference Board)
- Engaged employees generate 40 percent more revenue than disengaged ones. (Hay Group)
- Of those who are highly engaged, 68 percent believe they can impact costs in their job or unit, versus 19 percent of the disengaged.
- Engaged employees take an average of nearly 60 percent fewer sick days per year than disengaged employees. (Gallup)
- Engaged employees are 87 percent less likely to leave the organisation than the disengaged. (Corporate Leadership Council)
Employee engagement is not rocket science. It's basic brain science.
- Do I feel safe?
- Do I matter?
- Do I belong?
How will your employees answer these questions?
We are able to help you sort through this within The Employer Toolbox. An online membership site for small business owners and directors looking to get better results at work with the people they employ.